FAQ

- Prices published do not include installation.

 

- Do contact us if you require installation or electrician services. We will recommend third party electrician / installers to you.

 

- All lamps do not include bulbs unless otherwise stated.

 

- Due to space constraints, we do not keep multiple stocks for light fittings and pendant lamps at our showroom for Cash & Carry, please do contact us before you come by with urgent request in order to avoid disappointment

 

- Payment modes

  • CASH/ Bank Transfer at our showroom. Bank Transfer on our online store (Order will be processed after screenshot proof of bank transfer is provided)
  • Credit Card Payment on our online store.

 

- Bank Account Details

  • Bank Account Holder Name: B&D OPTOELECTRONICS TECHNOLOGY (S) PTE LTD
  • Account Number: UOB Current 4593326238

 

- All our luminaire comes with a one-year or published usage hours (whichever expires first) carry in warranty for product defect. We will do a one to one exchange for the defect product within the stated warranty period.

 

- Some of our products may be repaired and serviceable locally beyond warranty period.  Contact us for more details.

 

- A good portion of our featured pendant lights are replicas/reproduction, meaning they may look very much like the originals but are manufactured to specifications that do not infringe any trademarks or patents held by the original manufacturers.  In short, you get to enjoy the creativity of the original designers, at a portion of the price.

 

- All Goods sold are presumed to be received in good condition & order.  Customers are encouraged to check the physical items upon receiving.  Any request for exchange thereafter will only be considered on a case by case basis.